IT Support Built Around
Uptime, Security &
FCA Compliance
In financial services, a single hour of downtime costs more than most firms' monthly IT budget. A compliance failure costs infinitely more. Foxcomm delivers specialist managed IT services engineered for the precision, regulation, and zero-tolerance standards of UK finance.
What keeps finance IT directors awake
The IT Pressures Unique to UK Financial Services
Financial services firms face a threat and compliance landscape unlike any other sector. Generic IT support is not just inefficient here — it is a regulatory liability.
FCA Regulatory Obligations
The Financial Conduct Authority mandates strict operational resilience, data security, and business continuity standards. PS21/3 and SYSC 8 are not optional. Your IT infrastructure must be architected with these rules built in, not bolted on.
Zero Tolerance for Downtime
Trading platforms, client portals, and payment systems cannot go offline. Every minute of unplanned downtime carries direct financial loss, client attrition risk, and potential regulatory reporting obligations. Foxcomm's 99.9% uptime SLA is a contractual guarantee, not a marketing claim.
Financial Firms Are Tier-1 Cyber Targets
Finance is the most targeted sector in the UK for cyber attack. Ransomware groups, nation-state actors, and business email compromise campaigns actively profile UK financial firms. Your security posture must assume breach and be built to detect, contain, and recover — fast.
Client Data & Transaction Security
Client financial data, transaction records, and investment portfolios are among the most sensitive categories of personal data under UK GDPR. A breach doesn't just trigger ICO fines — it triggers FCA enforcement, client litigation, and reputational collapse.
Third-Party & Supply Chain Risk
FCA PS21/3 explicitly requires firms to manage operational resilience across their entire supply chain — including IT providers. Foxcomm's ISO 27001 certification and documented security controls give you a supplier you can cite in your FCA resilience plans.
Audit Trail & Record-Keeping Requirements
FCA-regulated firms must maintain comprehensive, tamper-proof records of communications, transactions, and system access. Your IT infrastructure must generate and protect these records automatically — and make them retrievable on demand.
What we deliver
Managed IT Services Built for Financial Services Firms
Every service is pre-configured for FCA-regulated environments. We bring compliance frameworks, not just infrastructure — so your IT posture supports your regulatory obligations from day one.
Financial-Grade Cyber Security
Built around the specific threat profile of UK financial firms. We deploy 24/7 SOC monitoring, advanced endpoint detection and response, zero-trust network access, and real-time threat intelligence feeds calibrated to financial sector attack patterns.
FCA & UK GDPR Compliance Support
We map your IT infrastructure against FCA SYSC requirements, PS21/3 operational resilience rules, and UK GDPR Article 32. We produce the technical evidence your compliance team needs for FCA submissions, internal audits, and client due diligence packs.
Microsoft 365 for Finance
We manage over 400 M365 tenants across the UK. For financial firms, this means communication archiving for FCA record-keeping, information barriers between front and back office, MFA enforcement, and DLP policies that prevent accidental data exfiltration.
Operational Resilience & DR Planning
FCA PS21/3 requires firms to define, test, and continuously improve their operational resilience. Foxcomm designs, implements, and tests your IT resilience framework — including impact tolerances, scenario testing, and sub-4-hour recovery time objectives.
24/7 Helpdesk — 15-Minute Response
Markets don't close at 5pm. Our UK-based helpdesk operates around the clock with a 15-minute guaranteed response. Finance teams working across time zones, trading desks running overnight, or staff accessing systems remotely all have expert support available immediately.
Secure Network Infrastructure
We design and manage network infrastructure built for financial-grade performance and security — segregated VLANs, encrypted inter-office connectivity, SD-WAN for multi-site firms, and network access control that ensures only authorised devices touch your environment.
Regulatory expertise
We Know the Rules Your IT Must Support
Foxcomm maintains live knowledge of FCA regulatory requirements and maps your IT posture against them continuously — not just at annual review.
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FCA SYSC 8 — Outsourcing Requirements
When you outsource IT to Foxcomm, you need a supplier that understands SYSC 8 obligations. We provide full contractual documentation, security controls evidence, and audit access rights to keep you compliant.
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FCA PS21/3 — Operational Resilience
We help you define important business services, set impact tolerances, map IT dependencies, and run scenario tests — producing the documented evidence the FCA expects to see in your resilience framework.
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UK GDPR & Data Protection Act 2018
Financial services firms hold highly sensitive personal data. We embed Article 32 technical security measures into your infrastructure and support breach notification workflows within the mandatory 72-hour ICO window.
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FCA COBS 11.8 — Electronic Record Keeping
We configure and manage Microsoft 365 archiving and tamper-proof communication logs to meet your MiFID II and COBS record-keeping obligations — retrievable on demand for FCA inspection.
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Cyber Essentials Plus
Increasingly required by institutional clients and Lloyd's market participants as a minimum security standard. We prepare, implement, and manage your Cyber Essentials Plus certification end to end.
Your compliance posture — live
Monitored continuously · Not a legal guarantee
Client results
What Foxcomm Delivers for Finance Firms
Financial Services · London · FCA-Regulated · 66 Staff
"We'd failed our previous Cyber Essentials assessment and had no documented FCA resilience plan. Foxcomm came in, rebuilt our security posture from the ground up, and had us audit-ready in under 90 days. We haven't had a single incident since."
Head of Operations, Fact Family OfficesClient since 2014 · 66 staff · FCA-regulated
Getting started
From First Call to Fully Compliant in 30 Days
Free IT Security Audit
A senior engineer reviews your infrastructure, maps compliance gaps against FCA requirements, and produces a written risk report — free, no obligation.
Bespoke Finance IT Proposal
We design a service package around your firm's regulatory status, risk appetite, system dependencies, and budget. No generic bundles.
Zero-Disruption Onboarding
All migrations are scheduled around your trading hours and operational calendar. In 16 years, we have never caused a regulated client to miss a deadline.
Continuous Compliance
Named account manager, 24/7 helpdesk, monthly compliance reporting, and proactive threat monitoring — from day one, indefinitely.
Common questions
Frequently Asked by Finance Firms
Can you provide the documentation we need for FCA outsourcing requirements?
Yes. We supply a full outsourcing contract pack including security controls documentation, audit access rights, sub-contractor disclosures, and exit management provisions — everything SYSC 8 requires you to have from a material IT supplier.
Have you worked with FCA-regulated firms before?
Yes. We manage IT for multiple FCA-regulated firms including wealth managers, insurance intermediaries, and financial advisory businesses. We understand the operational and reporting environment and have pre-built compliance frameworks for the sector.
How do you support our PS21/3 operational resilience obligations?
We work with your compliance team to map IT dependencies to your important business services, define impact tolerances, and design your IT resilience framework. We then run annual scenario tests and produce written evidence for your FCA self-assessment.
Can you archive our communications for MiFID II record-keeping?
Yes. We configure Microsoft 365 Compliance Centre archiving to capture and retain communications in tamper-proof storage for the required periods. Records are indexed and retrievable for FCA inspection or legal disclosure within minutes.
What happens if we suffer a cyber incident outside business hours?
Our 24/7 SOC monitoring detects and alerts on incidents in real time. A qualified engineer responds within 15 minutes and our incident response protocol activates immediately — containment, investigation, and regulatory notification support all follow a tested playbook.
We have multiple offices and remote teams. Can you handle that complexity?
Yes. We manage multi-site and fully remote financial services firms. Our SD-WAN solutions, zero-trust network access, and Microsoft 365 configurations are built for distributed teams with financial-grade security controls regardless of location.
Get started today
Your Firm Needs IT Support That Understands FCA Regulation
Book a free, no-obligation IT Security Audit. A senior Foxcomm engineer will review your infrastructure, map your FCA compliance gaps, and deliver a written risk report — at no cost.
Typical audit takes 45 minutes · Written report within 48 hours · No sales pressure